Refund & Cancellation Policy

Olympetech LLC provides professional software development and IT consulting services. Because services are customized and performed based on client requirements, refunds and cancellations are handled according to the applicable proposal, statement of work, contract or invoice.

Before work begins

If a client cancels before work has started, any refund of prepaid amounts will be determined based on non-refundable commitments, payment processing costs and the terms agreed for the engagement.

Work already performed

Amounts attributable to services already performed, milestones already delivered or time already worked are generally non-refundable unless otherwise stated in the client agreement.

Deposits and retainers

Where a project uses a deposit or retainer, its refundability will be stated in the applicable proposal or contract.

Cancellation by either party

Either party may request cancellation in accordance with the notice and termination provisions of the applicable agreement. Outstanding fees for completed work remain payable.

Billing questions

If you believe an invoice contains an error or you have a billing concern, contact us promptly at contact@olympetech.net so we can review the matter.